Due to continued growth within our company, we have an exciting opportunity for a Order Packer/Customer Service Assistant to join the enthusiastic team. This permanent position is well suited to an individual who is passionate about providing a high standard of Customer Service and is looking to advance their career whilst gaining hands-on experience in a thriving and supportive workplace. It is a diverse role with tasks varying from day to day.
Key Responsibilities
- Processing incoming deliveries which come in all shapes and sizes and consist of a wide range of products
- Preparing/packing customer orders for despatch and accepting supplier stock deliveries, both of which come in all shapes and sizes and consist of a wide range of products
- Operating their courier’s websites producing shipping labels for outgoing shipments
- Maintaining both their stock and returns databases by carrying out regular stock takes, accurately making necessary adjustments and corresponding with their suppliers to rectify delivery/returns discrepancies
- Processing customer queries via telephone so a good telephone manner is essential
- Games and Games console testing/repairing
- Supporting managerial staff with administrative office tasks.
Candidate Requirements
- Strong team work ethic
- Excellent verbal and written communication skills
- Competent using Microsoft Word and Excel
- English Language GCSE Grade 3-4 (C-D) or above
- The ideal candidate will have an interest in the Music, Film & TV and/or Gaming industries.
This is an exciting opportunity to join a driven, hardworking and enthusiastic team with a view to assist with the continued growth of their business.
Benefits
- 28 days paid holiday P/A (including bank holidays)
- Company pension scheme
- Regular appraisals where outstanding performance is rewarded with salary reviews
- Staff discount with early access to the entire Music and Games industry catalogues.
Job Types: Full-time, Permanent
Salary: £16,000.00-£22,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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